Privacy Policy

Health Equity and Recovery Technologies LLC operates this website (www.heartmi.com). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

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Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Restless Sync/Sikh Decals LLC

Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website, among their many uses.

Country refers to: Michigan, United States

Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the website or mental health services we provide at Health Equity and Recovery Technologies LLC

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Restless Sync/Sikh Decals LLC, accessible from https://restlesssync.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

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Personal Data: While using our mental health services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Insurance provider and authorization data

Cookies and Usage Data

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Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

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2. Use of Data

Health Equity and Recovery Technologies LLC uses the collected data for various purposes:

To provide and maintain the Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our Service

To monitor the usage of the Service

To detect, prevent, and address technical issues

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3. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

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4. Disclosure of Data

Health Equity and Recovery Technologies LLC may disclose your Personal Data in good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Health Equity and Recovery Technologies LLC

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

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5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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6. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

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7. Links to Other Sites

Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

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8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

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9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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10. HIPAA Compliance

Health Equity and Recovery Technologies LLC is committed to protecting the privacy and security of your health information. We comply with the Health Insurance Portability and Accountability Act (HIPAA), which sets national standards for the protection of health information.

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Protected Health Information (PHI): We collect and maintain PHI as part of providing our services. PHI includes any information about your health status, healthcare services you receive, and payment for those services that can be linked to you.

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Use and Disclosure of PHI: We may use and disclose your PHI for treatment, payment, and healthcare operations, as permitted by HIPAA. We will not use or disclose your PHI for any other purposes without your written authorization, except as required by law.

Your Rights: Under HIPAA, you have the right to:

Access your health information

Request corrections to your health information

Receive an accounting of disclosures of your health information

Request restrictions on certain uses and disclosures of your health information

Request confidential communications

File a complaint if you believe your privacy rights have been violated

Security Measures: We implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your PHI.

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11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By visiting this page on our website: www.heartmi.com/contact

By phone number: (586) 275-6308

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SMS Terms & Conditions

1. SMS Consent Communication

The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 

2. Types of SMS Communications

If you have consented to receive text messages from Health Equity and Recovery Technologies and Fifth Coast Recovery you may receive messages related to the following (provide specific examples):

Appointment reminders

Follow-up messages

Example: "Hello, this is a friendly reminder of your upcoming appointment with Health Equity and Recovery Technologies and Fifth Coast Recovery. You can reply STOP to opt out of SMS messaging from Health Equity and Recovery Technologies and Fifth Coast Recovery at any time."

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3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].

Example: "Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Health Equity and Recovery Technologies and Fifth Coast Recovery in the following ways: 

By submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.heartmi.com or 586-275-6308.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] page https://www.heartmi.com/privacy-policy

Message frequency may vary

PRIVACY POLIC

"SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."