Got Questions? We’ve Got Answers

1. What types of therapy do you offer?

We offer a variety of therapeutic services, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma-informed therapy, couples counseling, family therapy, and mindfulness-based therapy. Each approach is tailored to suit the individual’s unique needs and goals.

2. How can therapy help me with anxiety?

Therapy provides a safe space where you can explore the root causes of your anxiety. Using evidence-based techniques, we help you develop coping strategies, reduce stress, and build emotional resilience, so you can regain control and feel more at ease.

3. How long will it take to feel better?

The healing process varies depending on the individual and their unique situation. Some people experience relief after a few sessions, while others may take longer. Our therapists work with you to create a plan tailored to your pace and needs, ensuring progress at every stage.

4. Can therapy help with relationship issues?

Yes, therapy can significantly improve communication, resolve conflicts, and help rebuild trust in relationships. Whether you’re facing issues with a partner, family member, or friend, we provide expert guidance and support to strengthen your relationships and improve understanding.

5. What should I expect during my first session?

In your first session, you’ll discuss your current concerns and goals with your therapist. They will help you understand the therapy process, outline treatment plans, and start exploring ways to address your challenges. It’s an opportunity to ask questions and determine if the therapist is a good fit for you.

6. Do you offer online therapy?

Yes, we offer virtual therapy sessions for those who prefer the convenience of remote support. Our online therapy services are secure, confidential, and designed to provide the same level of care as in-person sessions.

7. Is therapy confidential?

Yes, all therapy sessions are confidential. We adhere to strict privacy guidelines, and any personal information shared during therapy will not be disclosed without your consent, except in cases where there’s a risk of harm to yourself or others.

8. How do I know if therapy is right for me?

If you're feeling overwhelmed, facing challenges in your relationships, or struggling with mental health issues, therapy can be a beneficial option. It’s a safe space to express yourself and gain insights into your emotions, and if you’re uncertain, an initial consultation can help determine if therapy is the right path.

9. What if I’m not comfortable with my therapist?

It’s important to feel comfortable with your therapist. If for any reason you don’t feel a connection, you are encouraged to discuss it with them. We are happy to match you with a different therapist to ensure you receive the best support possible.

10. How do I make an appointment?

Making an appointment is easy! Simply contact us through our website, email, or phone, and our team will assist you in scheduling a session that fits your availability. We offer flexible appointment times, including evening and weekend sessions, to accommodate your schedule.

EMDR Therapy – What Is It?

EMDR therapy in Shelby Township Michigan stands for Eye Movement Desensitization and Reprocessing. It’s a therapeutic approach designed to help people process and heal from distressing memories, trauma, or negative beliefs that might be holding them back. Think of it as a way to help your brain reprocess difficult experiences so they don’t feel as overwhelming or triggering anymore.

During EMDR therapy sessions, we use a structured process that often includes guided eye movements or other forms of bilateral stimulation. This isn’t hypnosis. It’s an active and collaborative therapy process where you stay in control.

Many people find that EMDR trauma therapy helps them move past things they’ve been stuck on for years, giving them more peace and freedom in their day to day life. It’s a powerful tool that helps people across Shelby Township and Macomb County feel lighter and more in charge of their story.

What is an Intensive Outpatient Program (IOP)?

An Intensive Outpatient Program (IOP) is a structured treatment program that gives you more support than traditional outpatient therapy while still allowing you to live at home and manage your daily responsibilities.

At HEART, our IOP programs in Shelby Township Michigan include group therapy, individual counseling, and educational workshops designed to help you build skills, process emotions, and work through addiction or mental health challenges in a safe and supportive environment.

Our IOPs typically meet three days a week for about three hours each session. This schedule allows you to dive deeper into recovery without putting your life completely on hold. We also offer flexible scheduling with morning or evening sessions.

Each session usually includes check ins, crisis management support, mindfulness exercises, and group discussions focused on topics like stress management, relationships, emotional regulation, and relapse prevention.

What is Psychoeducation?

Psychoeducation is a simple way of saying “learning about what you’re going through.”

In mental health treatment, psychoeducation helps people better understand their mental health symptoms, trauma responses, addiction triggers, and coping strategies. At HEART, psychoeducation topics might include things like managing stress, anger management, emotional regulation, or building healthier relationships.

Think of it as a mix between a class and a conversation where you gain practical tools you can use in everyday life.

Do you accept insurance, and how much will it cost?

Yes. We accept most major insurance plans for mental health and addiction treatment in Shelby Township and Macomb County.

Our team can help verify your insurance benefits and explain your coverage before you begin treatment. If you’re concerned about cost, please reach out. We’ll work with you to explore options that make treatment accessible for your situation.

Who are the Intensive Outpatient Programs (IOP) for?

Our Intensive Outpatient Programs in Shelby Township are designed for adults and adolescents who need more structured support than weekly therapy can provide.

This may include people struggling with:

• Substance use or addiction
• Anxiety or depression
• Trauma or PTSD
• Co occurring mental health and addiction challenges

We begin with a detailed clinical assessment to understand what level of care is appropriate for you. If you need consistent support but do not require inpatient treatment, an IOP program may be the right step.

Our programs use evidence based practices including:

• Cognitive Behavioral Therapy (CBT)
• Dialectical Behavior Therapy (DBT)
• Trauma informed therapy

Our groups are supportive and welcoming. Whether you are ready to share your story or simply listen, the goal is to create a safe place where healing and connection can happen.

What do you offer to help with withdrawal?

Withdrawal from substances can be dangerous, and we take it very seriously. That’s why we offer Sub Acute Ambulatory Withdrawal Management in Shelby Township Michigan, providing care in a safe outpatient setting.

Our withdrawal management services follow ASAM guidelines from the American Society of Addiction Medicine. This may include medically assisted treatment to help reduce withdrawal symptoms and make the process safer and more manageable.

We work closely with ASAM approved physicians to provide evidence based addiction care for individuals throughout Macomb County and Southeast Michigan.

Your safety and well being are always our top priorities.

Some supportive strategies people also use during withdrawal include:

• Hydration with water or electrolyte drinks
• Balanced nutrition with whole foods and lean proteins
• Light exercise such as walking or yoga
• Adequate rest and sleep
• Hot or cold therapy for aches or headaches
• Mindfulness and meditation
• Deep breathing exercises
• Journaling for emotional processing
• Positive affirmations for recovery motivation
• Distraction techniques like hobbies or creative activities

What is the Seeking Safety Program?

Seeking Safety is a trauma informed therapy program designed to help people who are dealing with both trauma and substance use disorders.

The goal is to help people feel safe in their lives again while building healthy coping skills for difficult emotions and triggers. The focus is on the present moment rather than forcing clients to relive painful experiences before they are ready.

This program can help people experiencing:

• Trauma or PTSD
• Substance use challenges
• Co occurring mental health conditions

Each session focuses on practical topics like setting boundaries, managing anger, building self compassion, and strengthening personal safety.

Seeking Safety groups are supportive, structured, and focused on helping individuals regain control of their lives.

Will your therapists sign my court papers?

Yes, there is a process.

If your treatment participation is court ordered or you need documentation for legal purposes, our therapists can provide attendance verification, progress reports, or other documentation once a release of information form is signed.

We work with clients to make sure all documentation meets legal requirements while still protecting your confidentiality.

Do you have an app?

Yes. We use the Behave Patient Portal app to help make communication and scheduling easier.

Once you complete your intake paperwork, we create your profile and send you an invitation to access the portal.

Through the portal you can:

• Receive notifications for appointments and tasks
• Check in and check out of sessions
• Access contact information for staff and locations
• View community resources and support organizations

This helps clients stay organized and connected throughout treatment.

I need my prescriptions filled. Can you help with that?

Yes. Our medical team includes Medical Doctors (MDs), Doctors of Osteopathic Medicine (DOs), and Nurse Practitioners who provide medication management when appropriate.

Medication management can be an important part of treatment for mental health conditions or addiction recovery. Our providers work closely with clients to find safe and effective treatment options.

A doctor told me that I was comorbid. What does that mean?

Comorbidity is very common and nothing to feel ashamed about.

It simply means that someone is experiencing more than one mental health or medical condition at the same time. For example, a person with substance use disorder may also have ADHD. Someone with generalized anxiety may also experience depression.

This happens frequently in mental health and addiction treatment. Our team helps clients understand how these conditions interact and builds treatment plans that address both issues together.

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At HEART, we know everyone’s path to wellness is different - and so are the challenges they face. Whether you’re dealing with mental health struggles, working on recovery, maintaining a healthy lifestyle, or just looking to grow, we’re ready to meet you where you are and help you move forward.  

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