Career Opportunities
Careers in Mental Health and Recovery
HEART offers career opportunities for professionals who want to make a real impact in behavioral health. Depending on current openings, positions may include therapists, counselors, case managers, administrative team members, recovery support staff, and clinical professionals.
Who We Are Looking For
We are looking for team members who are compassionate, dependable, professional, and committed to helping clients move forward. The right person for HEART understands the importance of trust, confidentiality, teamwork, and client-centered care.
Apply Today
If you are interested in joining HEART, we would love to hear from you. Please email [email protected]
Therapist
Health Equity and Recovery Technologies, LLC (HEART) is seeking a motivated and compassionate Part-Time Outpatient Clinical Therapist to provide individual and/or group therapy services to adults and adolescents. The ideal candidate is clinically strong, organized, and passionate about supporting clients through mental health and/or substance use challenges.
Job Title: Clinical Therapist (Part-time), W-2 position
Location: 51424 Van Dyke, Ste. 23, Shelby Township; 44511 Gratiot, Clinton Township; telehealth
Key Responsibilities
Provide individual, group, and/or family therapy services (15 completed sessions/week)
Facilitate IOP groups (SUD and Mental Health) as needed
Complete timely and accurate clinical documentation
Develop and update individualized treatment plans
Conduct assessments and ongoing evaluations
Collaborate with multidisciplinary team members (psychiatric providers, case managers, etc.)
Maintain ethical and professional standards in accordance with licensing board
Clinical Focus Areas (preferred experience)
Substance use disorders (SUD)
Group therapy facilitation
Minimum Qualifications
Master’s degree in Social Work, Counseling, Psychology, or related field
Active licensure in Michigan (LMSW, LLMSW, LPC, LLPC, or equivalent)
Experience providing psychotherapy (outpatient or IOP preferred)
Strong clinical documentation skills
Ability to work independently and as part of a team
Preferred (but not required)
Experience with substance use treatment or dual diagnosis
Group therapy facilitation experience
CADC or CAADC certification (If providing SUD services, must have certification or development plan in place)
If providing services to children/youth, appropriate masters concentration and prior experience required
Please email [email protected] with submissions or questions.
Peer Recovery Coach / Hybrid Office
Assistant
Position Type
Full-Time, Salary or 1099
Reports To
Director of Operations / Clinical Supervisor
Position Summary
Health Equity and Recovery Technologies (HEART) is seeking a compassionate, organized,
and recovery-oriented professional to serve in a dual-role position as a Licensed Peer
Recovery Coach and Hybrid Office Assistant. This role combines direct peer support
services with front-office administrative responsibilities to help ensure smooth daily operations
and high-quality client care.
The ideal candidate has lived experience in recovery, strong interpersonal skills, excellent
organizational abilities, and a passion for supporting individuals navigating substance use
and/or mental health recovery.
Core Responsibilities
Peer Recovery Coach Responsibilities
● Provide recovery support services to clients in individual and group settings
● Assist clients with developing recovery goals, coping skills, relapse prevention
strategies, and community supports
● Support client engagement, retention, and motivation in treatment
● Facilitate recovery-oriented conversations and wellness check-ins
● Help clients navigate resources including housing, employment, transportation,
healthcare, legal assistance, and community supports
● Model healthy recovery behaviors and maintain professional boundaries
● Assist with care coordination and communication between clients and clinical staff
● Document services and client interactions in the electronic health record in a timely
manner
● Support clients transitioning between levels of care
● Participate in multidisciplinary treatment team meetings
● Assist with recovery-focused groups, psychoeducation, and community-building
activities
Office Assistant / Administrative Responsibilities
● Answer phones and assist potential clients with professionalism and empathy
● Complete intake phone screenings and route referrals appropriately
● Schedule appointments and assist with calendar coordination
● Send intake paperwork and portal documents through the EHR system
● Verify insurance benefits and assist with obtaining authorizations when needed
● Maintain accurate client records and administrative documentation
● Scan, upload, and organize documents within the EHR
● Support client check-in/check-out processes and collect copays when applicable
● Monitor office supplies and assist with maintaining a clean, welcoming office
environment
● Assist with attendance tracking, reports, spreadsheets, and administrative projects
● Communicate effectively with clinicians, case managers, referral sources, and external
agencies
Qualifications Required
● Current Michigan Certified Peer Recovery Coach credential (CPRC, CRPA, or
equivalent)
● High school diploma or GED
● Minimum 1 year of experience in behavioral health, recovery support, healthcare, or
administrative support
● Strong communication and interpersonal skills
● Basic computer proficiency and ability to learn electronic health record systems
● Ability to maintain confidentiality and professional boundaries
● Reliable transportation and consistent attendance
Preferred
● Associate’s or Bachelor’s degree in behavioral health, social work, psychology, or
related field
● Experience working in substance use disorder and/or mental health treatment settings
● Experience with TherapyNotes or other EHR systems
● Knowledge of recovery community resources
● Experience with insurance verification or healthcare administration
● CPR/First Aid certification
Skills & Competencies
● Empathy and active listening
● Professional communication
● Crisis de-escalation skills
● Organization and multitasking
● Team collaboration
● Time management
● Trauma-informed care principles
● Cultural sensitivity and inclusivity
● Ability to maintain calm under pressure
Physical Requirements
● Ability to sit, stand, walk, and use office equipment for extended periods
● Ability to occasionally lift up to 20 pounds
● Ability to move throughout office and treatment spaces as needed
Schedule Expectations
● Combination of administrative office coverage and direct client support
● Some evening hours may be required depending on programming needs
● Flexibility to support group schedules, admissions, and client needs
Case Manager
Case Manager
Health Equity and Recovery Technologies (HEART)/Fifth Coast Recovery
Location: 44511 N. Gratiot, Clinton Township/51424 Van Dyke Ave., Suite 23, Shelby Township
Department: Clinical Services/Housing
Reports To: Housing Director / Clinical Director / Director of Operations
Status: Full-Time
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Position Summary
The Case Manager is responsible for coordinating care and supporting clients receiving mental health and substance use disorder treatment services at Fifth Coast Recovery and HEART. The Case Manager serves as a liaison between clients, treatment providers, community resources, probation officers, courts, medical providers, and other support systems to promote treatment engagement, reduce barriers to care, and improve client outcomes.
The Case Manager works collaboratively with therapists, peer recovery coaches, and administrative staff to ensure clients receive comprehensive, person-centered care while supporting the mission of Health Equity and Recovery Technologies (HEART)/Fifth Coast Recovery.
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Essential Duties and Responsibilities
Care Coordination
● Coordinate services among treatment providers, community agencies, medical providers, courts, probation officers, and support systems.
● Facilitate referrals to community resources including housing, transportation, employment, education, food assistance, and healthcare services.
● Assist clients in navigating treatment recommendations and service requirements.
● Monitor completion of referrals and follow-up activities.
Client Engagement and Support
● Maintain regular contact with assigned clients.
● Assist clients in identifying barriers to treatment participation and recovery.
● Support treatment adherence, appointment attendance, and recovery goals.
● Provide encouragement and accountability while promoting client self-efficacy.
Recovery and Resource Planning
● Assist clients in developing individualized recovery support plans.
● Help clients identify strengths, needs, and goals.
● Connect clients to recovery support services, peer support, mutual aid groups, and community resources.
● Assist clients with applications for benefits and support programs when appropriate.
Communication and Collaboration
● Communicate regularly with therapists, peer recovery coaches, medical providers, probation officers, and referral sources.
● Participate in treatment team meetings and case consultations.
● Provide updates regarding client progress and barriers to treatment.
Documentation and Compliance
● Complete timely and accurate documentation in accordance with agency, payer, licensing, and accreditation requirements.
● Maintain confidentiality in accordance with HIPAA and 42 CFR Part 2 regulations.
● Ensure documentation supports continuity of care and treatment planning.
● Assist with administrative team to complete paperwork for clients.
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Court and Probation Coordination
● Coordinate with probation officers and treatment courts.
● Obtain and submit required treatment updates and attendance reports.
● Ensure client compliance with court-ordered treatment requirements.
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Crisis Response and Support
● Identify and report client safety concerns to appropriate clinical staff.
● Assist in implementing crisis plans when indicated.
● Support clients in accessing emergency resources as needed.
Required Qualifications
● Bachelor’'s Degree in Human Services, Social Work, Psychology, Counseling, Criminal Justice, or related field required.
● Experience working with behavioral health, substance use disorders, or community-based services preferred.
● Knowledge of community resources and referral systems.
● Strong organizational and communication skills.
● Ability to work effectively with diverse populations.
● Proficiency with electronic health records and Microsoft Office/Google Workspace.
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Preferred Qualifications
● Certified Peer Recovery Coach (CPRC) or willingness to obtain certification.
● Experience working with court-involved populations.
● Familiarity with ASAM Criteria and recovery-oriented systems of care.
● Experience with Medicaid, commercial insurance, and community mental health systems.
Physical Requirements
● Ability to sit, stand, and use a computer for extended periods.
● Ability to travel locally for community meetings, court appearances, or client support services as needed.
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Mission Alignment
Employees of Health Equity and Recovery Technologies (HEART) are expected to uphold the organization's mission by promoting equitable access to care, supporting recovery and wellness, fostering hope, and providing compassionate, evidence-based services to all clients.
At HEART, we know everyone’s path to wellness is different - and so are the challenges they face. Whether you’re dealing with mental health struggles, working on recovery, maintaining a healthy lifestyle, or just looking to grow, we’re ready to meet you where you are and help you move forward.
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