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Privacy Policy

Effective Date: January 1, 2025

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Health Equity and Recovery Technologies LLC operates this website (www.heartmi.com). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

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Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to River’s Bend PC, 550 Stephenson Highway, Suite 200, Troy, MI 48083.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Michigan, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the website or mental health services we provide at Health Equity and Recovery Technologies LLC

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to River’s Bend PC, accessible from www.riversbendpc.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

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  • Personal Data: While using our mental health services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

    • Email address

    • First name and last name

    • Phone number

    • Address, State, Province, ZIP/Postal code, City

    • Insurance provider and authorization data

    • Cookies and Usage Data

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  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

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2. Use of Data

Health Equity and Recovery Technologies LLC uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of the Service

  • To detect, prevent, and address technical issues

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3. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

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4. Disclosure of Data

Health Equity and Recovery Technologies LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Health Equity and Recovery Technologies LLC

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

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5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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6. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

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7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

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8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

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9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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10. HIPAA Compliance

Health Equity and Recovery Technologies LLC is committed to protecting the privacy and security of your health information. We comply with the Health Insurance Portability and Accountability Act (HIPAA), which sets national standards for the protection of health information.

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Protected Health Information (PHI): We collect and maintain PHI as part of providing our services. PHI includes any information about your health status, healthcare services you receive, and payment for those services that can be linked to you.

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Use and Disclosure of PHI: We may use and disclose your PHI for treatment, payment, and healthcare operations, as permitted by HIPAA. We will not use or disclose your PHI for any other purposes without your written authorization, except as required by law.

Your Rights: Under HIPAA, you have the right to:

  • Access your health information

  • Request corrections to your health information

  • Receive an accounting of disclosures of your health information

  • Request restrictions on certain uses and disclosures of your health information

  • Request confidential communications

  • File a complaint if you believe your privacy rights have been violated

 

Security Measures: We implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your PHI.

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11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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